How often are these flights late or cancelled?
Croatia
In the twelve months from July 2025 to June 2026, 31.3% of 6,607 movements arriving into the UK were disrupted — more than fifteen minutes late or cancelled at short notice.
Put the other way round, 68.7% of 6,607 movements met the fifteen-minute convention. These are historical observations, not a forecast.
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Source: CAA punctuality statistics · snapshot 17/08/2026 10:24 · method route-record-v2.1 · Versioned claims, formulas and entity mapping.
0 operations (0.00%) excluded because their published percentages could not be reconciled to whole numbers. Excluded operations enter neither the numerator nor the denominator. Outcome figures and comparisons are unavailable when the excluded share exceeds fifteen percent.
The four numbers at a glance
31.3% of 6,607 movements were disrupted over July 2025 to June 2026.
Average delay covers delayed movements only. Its range reflects rounded source means and the unknown count of exactly punctual movements.
| Disruption | Short-notice cancellations | Delay among delayed movements | Over three hours |
|---|---|---|---|
| 31.3% of 6,607 movements | 0.8% of 6,607 movements | 30.4–61.0 minutes; delayed denominator 2,018–3,835 | 0.7% of 6,607 movements |
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
When late, how late?
0.7% of 6,607 movements passed the three-hour mark.
The ladder shows how many movements crossed each threshold. Cancellations are separate: 0.8% of 6,607 movements.
| Delay | Share and sample | One event per movements |
|---|---|---|
| More than 15 minutes | 30.5% of 6,607 movements | 3.3 |
| More than 30 minutes | 18.3% of 6,607 movements | 5.5 |
| More than 60 minutes | 7.4% of 6,607 movements | 13.4 |
| More than 120 minutes | 2.0% of 6,607 movements | 49.7 |
| More than 180 minutes | 0.7% of 6,607 movements | 137.6 |
| More than 360 minutes | 0.1% of 6,607 movements | 734.1 |
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Slightly late or occasionally a disaster?
2.0% of 6,607 movements passed two hours.
The histogram shows the published delay bands. Bucket shares use all reported operations, including unmatched records; cancellations are reported separately.
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Better or worse since the start of the archive?
Best month: Sep 2020, 3.5% of 257 movements. Worst month: Jul 2023, 62.9% of 1,022 movements.
The line traces every month. Lower disruption is better; gaps are never zeros. Pandemic readings describe a different operating regime.
Every monthly observation
| Month | Disruption on arrivals |
|---|---|
| Jan 2018 | 25.0% of 44 movements — small sample, not ranked |
| Feb 2018 | 20.5% of 44 movements — small sample, not ranked |
| Mar 2018 | 26.6% of 79 movements |
| Apr 2018 | 22.9% of 223 movements |
| May 2018 | 32.7% of 636 movements |
| Jun 2018 | 41.3% of 820 movements |
| Jul 2018 | 47.3% of 928 movements |
| Aug 2018 | 36.5% of 955 movements |
| Sep 2018 | 31.3% of 824 movements |
| Oct 2018 | 20.8% of 500 movements |
| Nov 2018 | 17.2% of 58 movements |
| Dec 2018 | 43.6% of 55 movements |
| Jan 2019 | 17.1% of 41 movements — small sample, not ranked |
| Feb 2019 | 10.5% of 38 movements — small sample, not ranked |
| Mar 2019 | 29.8% of 57 movements |
| Apr 2019 | 12.5% of 265 movements |
| May 2019 | 19.0% of 738 movements |
| Jun 2019 | 36.4% of 938 movements |
| Jul 2019 | 48.8% of 989 movements |
| Aug 2019 | 41.4% of 1,026 movements |
| Sep 2019 | 32.5% of 889 movements |
| Oct 2019 | 24.4% of 643 movements |
| Nov 2019 | 9.3% of 75 movements |
| Dec 2019 | 22.2% of 63 movements |
| Jan 2020 | 6.1% of 49 movements — small sample, not ranked |
| Feb 2020 | 35.9% of 64 movements |
| Mar 2020 | 21.9% of 64 movements |
| Apr 2020 | suppressed: fewer than twenty movements |
| May 2020 | suppressed: fewer than twenty movements |
| Jun 2020 | suppressed: fewer than twenty movements |
| Jul 2020 | 5.9% of 187 movements |
| Aug 2020 | 4.6% of 604 movements |
| Sep 2020 | 3.5% of 257 movements |
| Oct 2020 | 10.6% of 47 movements — small sample, not ranked |
| Nov 2020 | suppressed: fewer than twenty movements |
| Dec 2020 | suppressed: fewer than twenty movements |
| Jan 2021 | suppressed: fewer than twenty movements |
| Feb 2021 | suppressed: fewer than twenty movements |
| Mar 2021 | suppressed: fewer than twenty movements |
| Apr 2021 | suppressed: fewer than twenty movements |
| May 2021 | suppressed: fewer than twenty movements |
| Jun 2021 | 9.6% of 52 movements |
| Jul 2021 | 19.0% of 184 movements |
| Aug 2021 | 14.8% of 566 movements |
| Sep 2021 | 9.7% of 580 movements |
| Oct 2021 | 7.8% of 411 movements |
| Nov 2021 | 7.8% of 51 movements |
| Dec 2021 | 19.4% of 67 movements |
| Jan 2022 | 31.2% of 48 movements — small sample, not ranked |
| Feb 2022 | 32.6% of 46 movements — small sample, not ranked |
| Mar 2022 | 14.8% of 115 movements |
| Apr 2022 | 28.5% of 312 movements |
| May 2022 | 42.9% of 602 movements |
| Jun 2022 | 53.4% of 794 movements |
| Jul 2022 | 58.4% of 994 movements |
| Aug 2022 | 45.4% of 973 movements |
| Sep 2022 | 48.1% of 862 movements |
| Oct 2022 | 27.1% of 630 movements |
| Nov 2022 | 29.7% of 101 movements |
| Dec 2022 | 51.2% of 84 movements |
| Jan 2023 | 20.0% of 85 movements |
| Feb 2023 | 21.2% of 85 movements |
| Mar 2023 | 38.5% of 122 movements |
| Apr 2023 | 23.1% of 325 movements |
| May 2023 | 25.3% of 590 movements |
| Jun 2023 | 52.8% of 861 movements |
| Jul 2023 | 62.9% of 1,022 movements |
| Aug 2023 | 56.1% of 1,011 movements |
| Sep 2023 | 42.9% of 864 movements |
| Oct 2023 | 35.1% of 501 movements |
| Nov 2023 | 30.2% of 96 movements |
| Dec 2023 | 46.5% of 71 movements |
| Jan 2024 | 30.9% of 68 movements |
| Feb 2024 | 17.1% of 70 movements |
| Mar 2024 | 20.2% of 104 movements |
| Apr 2024 | 14.7% of 448 movements |
| May 2024 | 21.9% of 743 movements |
| Jun 2024 | 48.5% of 970 movements |
| Jul 2024 | 62.0% of 1,057 movements |
| Aug 2024 | 49.0% of 1,087 movements |
| Sep 2024 | 50.0% of 970 movements |
| Oct 2024 | 23.7% of 696 movements |
| Nov 2024 | 19.8% of 126 movements |
| Dec 2024 | 34.4% of 93 movements |
| Jan 2025 | 28.0% of 82 movements |
| Feb 2025 | 20.0% of 80 movements |
| Mar 2025 | 11.7% of 120 movements |
| Apr 2025 | 11.0% of 417 movements |
| May 2025 | 21.9% of 766 movements |
| Jun 2025 | 34.1% of 981 movements |
| Jul 2025 | 39.3% of 1,103 movements |
| Aug 2025 | 34.4% of 1,105 movements |
| Sep 2025 | 40.4% of 960 movements |
| Oct 2025 | 24.1% of 668 movements |
| Nov 2025 | 12.6% of 127 movements |
| Dec 2025 | 20.8% of 77 movements |
| Jan 2026 | 26.0% of 77 movements |
| Feb 2026 | 23.0% of 74 movements |
| Mar 2026 | 14.0% of 121 movements |
| Apr 2026 | 12.7% of 394 movements |
| May 2026 | 23.9% of 850 movements |
| Jun 2026 | 34.8% of 1,051 movements |
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
What did the big disruptions do here?
Each event is compared with the twelve preceding calendar months and the first later return to baseline.
A worse month is not proof the named event caused it. The open data carry no delay-cause field. Recovery is observed for at most eight subsequent months.
| Event | Direction | Disruption that month | Baseline before | Return to baseline |
|---|---|---|---|---|
| Pandemic regime · Jun 2020 | Arrivals | suppressed: fewer than twenty movements | no complete baseline | not enough data: needs a complete baseline and a publishable event month |
| Pandemic regime · Jun 2020 | Departures | suppressed: fewer than twenty movements | no complete baseline | not enough data: needs a complete baseline and a publishable event month |
| Summer 2022 breakdown · Jul 2022 | Arrivals | 58.4% of 994 movements | 23.5% across 3,776 flights | returned after 6 months |
| Summer 2022 breakdown · Jul 2022 | Departures | 57.2% of 993 movements | 32.7% across 3,797 flights | returned after 3 months |
| NATS system failure · Aug 2023 | Arrivals | 56.1% of 1,011 movements | 37.1% across 5,740 flights | returned after 2 months |
| NATS system failure · Aug 2023 | Departures | 49.9% of 1,008 movements | 41.9% across 5,717 flights | returned the next month |
| Heathrow fire closure · Mar 2025 | Arrivals | 11.7% of 120 movements | 32.7% across 6,456 flights | returned the next month |
| Heathrow fire closure · Mar 2025 | Departures | 18.3% of 120 movements | 36.2% across 6,466 flights | returned the next month |
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Which time of year has been hardest?
Highest median: Jul, 53.6% across 6 months. Lowest median: Apr, 14.7% across 7 months.
Even the same calendar month differs across years. This is a record, not a forecast; pandemic years are excluded from the summaries.
Each cell is one calendar month of one year; the number is the share of that month’s arrivals that were disrupted. Darker means worse. A blank cell means no published data, not zero.
Month-by-month table: median, observed range and sample
| Month | Median | Observed range | Sample |
|---|---|---|---|
| Jan | 26.0% | 17.1–31.2% | 7 months, 445 flights |
| Feb | 20.5% | 10.5–32.6% | 7 months, 437 flights |
| Mar | 20.2% | 11.7–38.5% | 7 months, 718 flights |
| Apr | 14.7% | 11.0–28.5% | 7 months, 2,384 flights |
| May | 23.9% | 19.0–42.9% | 7 months, 4,925 flights |
| Jun | 41.3% | 34.1–53.4% | 7 months, 6,415 flights |
| Jul | 53.6% | 39.3–62.9% | 6 months, 6,093 flights |
| Aug | 43.4% | 34.4–56.1% | 6 months, 6,157 flights |
| Sep | 41.7% | 31.3–50.0% | 6 months, 5,369 flights |
| Oct | 24.3% | 20.8–35.1% | 6 months, 3,638 flights |
| Nov | 18.5% | 9.3–30.2% | 6 months, 583 flights |
| Dec | 39.0% | 20.8–51.2% | 6 months, 443 flights |
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Which routes have the best and worst record?
Lowest disruption: GLA ↔ SPLIT, 11.5% of 52 movements. Highest disruption: STN ↔ ZADAR, 50.7% of 142 movements.
The airline table uses this carrier on each route; airport and country tables combine carriers. Each figure is arrivals into its UK airport. Only sufficiently large exact samples enter the ordered comparison.
All route comparisons and sample flags
| Route | Disruption | Cancellations | Sample flag |
|---|---|---|---|
| GLA ↔ SPLIT | 11.5% of 52 movements | no events in 52 movements | descriptive comparison |
| BHX ↔ PULA | 13.8% of 94 movements | no events in 94 movements | descriptive comparison |
| BRS ↔ SPLIT | 14.0% of 178 movements | 0.6% of 178 movements | descriptive comparison |
| EDI ↔ DUBROVNIK | 15.3% of 131 movements | no events in 131 movements | descriptive comparison |
| NCL ↔ DUBROVNIK | 15.9% of 63 movements | 1.6% of 63 movements | descriptive comparison |
| BHX ↔ SPLIT | 18.7% of 75 movements | no events in 75 movements | descriptive comparison |
| Stansted ↔ Zagreb | 19.5% of 548 movements | no events in 548 movements | descriptive comparison |
| LPL ↔ SPLIT | 21.6% of 51 movements | no events in 51 movements | descriptive comparison |
| STN ↔ SPLIT | 21.9% of 105 movements | no events in 105 movements | descriptive comparison |
| EMA ↔ DUBROVNIK | 24.1% of 79 movements | no events in 79 movements | descriptive comparison |
| BRS ↔ PULA | 25.7% of 70 movements | no events in 70 movements | descriptive comparison |
| STN ↔ DUBROVNIK | 25.8% of 372 movements | 6.2% of 372 movements | descriptive comparison |
| MAN ↔ PULA | 26.1% of 92 movements | no events in 92 movements | descriptive comparison |
| LTN ↔ SPLIT | 29.5% of 458 movements | no events in 458 movements | descriptive comparison |
| BHX ↔ DUBROVNIK | 32.1% of 134 movements | 0.7% of 134 movements | descriptive comparison |
| LBA ↔ DUBROVNIK | 33.0% of 109 movements | no events in 109 movements | descriptive comparison |
| LHR ↔ ZAGREB | 33.6% of 348 movements | 0.6% of 348 movements | descriptive comparison |
| BRS ↔ DUBROVNIK | 34.5% of 165 movements | 0.6% of 165 movements | descriptive comparison |
| MAN ↔ ZAGREB | 34.8% of 69 movements | no events in 69 movements | descriptive comparison |
| Gatwick ↔ Split | 35.1% of 589 movements | no events in 589 movements | descriptive comparison |
| LHR ↔ DUBROVNIK | 35.5% of 172 movements | 1.7% of 172 movements | descriptive comparison |
| Gatwick ↔ Dubrovnik | 35.7% of 778 movements | 1.3% of 778 movements | descriptive comparison |
| MAN ↔ SPLIT | 35.9% of 248 movements | no events in 248 movements | descriptive comparison |
| LGW ↔ PULA | 37.0% of 138 movements | no events in 138 movements | descriptive comparison |
| MAN ↔ DUBROVNIK | 39.7% of 330 movements | 0.9% of 330 movements | descriptive comparison |
| LHR ↔ SPLIT | 41.3% of 271 movements | 0.4% of 271 movements | descriptive comparison |
| LGW ↔ ZADAR | 42.9% of 56 movements | no events in 56 movements | descriptive comparison |
| STN ↔ PULA | 47.6% of 82 movements | no events in 82 movements | descriptive comparison |
| STN ↔ ZADAR | 50.7% of 142 movements | no events in 142 movements | descriptive comparison |
| BFS ↔ DUBROVNIK | 10.7% of 28 movements — small sample, not ranked | no events in 28 movements — small sample, not ranked | small sample; not ranked |
| BHX ↔ ZADAR | 53.8% of 39 movements — small sample, not ranked | no events in 39 movements — small sample, not ranked | small sample; not ranked |
| BOH ↔ ZADAR | 25.7% of 35 movements — small sample, not ranked | no events in 35 movements — small sample, not ranked | small sample; not ranked |
| CWL ↔ DUBROVNIK | 40.0% of 25 movements — small sample, not ranked | no events in 25 movements — small sample, not ranked | small sample; not ranked |
| EDI ↔ SPLIT | 14.7% of 34 movements — small sample, not ranked | no events in 34 movements — small sample, not ranked | small sample; not ranked |
| EDI ↔ ZADAR | 34.3% of 35 movements — small sample, not ranked | no events in 35 movements — small sample, not ranked | small sample; not ranked |
| GLA ↔ DUBROVNIK | 38.9% of 36 movements — small sample, not ranked | 2.8% of 36 movements — small sample, not ranked | small sample; not ranked |
| LBA ↔ SPLIT | 8.2% of 49 movements — small sample, not ranked | no events in 49 movements — small sample, not ranked | small sample; not ranked |
| LBA ↔ ZADAR | 20.0% of 35 movements — small sample, not ranked | no events in 35 movements — small sample, not ranked | small sample; not ranked |
| LCY ↔ SPLIT | 50.0% of 24 movements — small sample, not ranked | no events in 24 movements — small sample, not ranked | small sample; not ranked |
| LPL ↔ ZADAR | 50.0% of 34 movements — small sample, not ranked | no events in 34 movements — small sample, not ranked | small sample; not ranked |
| LTN ↔ PULA | 25.5% of 47 movements — small sample, not ranked | no events in 47 movements — small sample, not ranked | small sample; not ranked |
| MAN ↔ ZADAR | 53.7% of 41 movements — small sample, not ranked | 4.9% of 41 movements — small sample, not ranked | small sample; not ranked |
| NCL ↔ ZADAR | 11.4% of 44 movements — small sample, not ranked | no events in 44 movements — small sample, not ranked | small sample; not ranked |
| STN ↔ OSIJEK | 48.6% of 35 movements — small sample, not ranked | no events in 35 movements — small sample, not ranked | small sample; not ranked |
| STN ↔ RIJEKA | 51.5% of 33 movements — small sample, not ranked | no events in 33 movements — small sample, not ranked | small sample; not ranked |
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Which UK airports appear in this record?
17 published groups have enough arrivals to describe.
These operations are not matched for season, aircraft or time of day. The table makes no causal comparison.
| UK airport | Disruption | Sample flag |
|---|---|---|
| Belfast International | 18.8% of 32 movements — small sample, not ranked | small sample; not ranked |
| Birmingham | 26.8% of 343 movements | descriptive comparison |
| Bournemouth | 25.7% of 35 movements — small sample, not ranked | small sample; not ranked |
| Bristol | 24.2% of 413 movements | descriptive comparison |
| Cardiff Wales | 40.0% of 25 movements — small sample, not ranked | small sample; not ranked |
| Edinburgh | 18.5% of 200 movements | descriptive comparison |
| East Midlands International | 28.7% of 87 movements | descriptive comparison |
| Glasgow | 25.9% of 108 movements | descriptive comparison |
| Leeds Bradford | 24.4% of 193 movements | descriptive comparison |
| London City | 50.0% of 24 movements — small sample, not ranked | small sample; not ranked |
| Gatwick | 35.9% of 1,562 movements | descriptive comparison |
| Heathrow | 36.7% of 791 movements | descriptive comparison |
| Liverpool (John Lennon) | 32.9% of 85 movements | descriptive comparison |
| Luton | 29.1% of 505 movements | descriptive comparison |
| Manchester | 37.2% of 780 movements | descriptive comparison |
| Newcastle | 14.0% of 107 movements | descriptive comparison |
| Stansted | 28.2% of 1,317 movements | descriptive comparison |
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Arrivals vs departures
31.3% of 6,607 movements arrivals were disrupted, against 29.2% of 6,562 movements departures.
The directions have separate denominators. A departure delay does not establish late arrival at the final destination; legal conditions differ by direction and carrier.
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Movements past the three-hour mark
0.7% of 6,607 movements were more than three hours late over July 2025 to June 2026.
Cancellation is counted separately and is not a three-hour delay. Monthly counts cannot establish a passenger claim.
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Facts about this record
Croatia appears from Jan 2018 to Jun 2026 with 40,865 arrivals.
The bounds describe the published record, not every commercial service. Final point is not necessarily a nonstop destination.
Archive route pairs: 90.
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
What this data cannot tell you
Delay cause, individual passenger experience, commercial decisions and future performance are not established here.
Also absent are aircraft type, within-month time-of-day splits and cancellations made ahead of the short-notice reporting window.
0 operations (0.00%) excluded because their published percentages could not be reconciled to whole numbers. Excluded operations enter neither the numerator nor the denominator. Outcome figures and comparisons are unavailable when the excluded share exceeds fifteen percent.
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Quick answers
These answers use the same populations and window as the tables above.
Every percentage retains its denominator.
How disrupted are these arrivals?
31.3% of 6,607 movements over July 2025 to June 2026.
How often are they cancelled?
0.8% of 6,607 movements at short notice.
How late is late?
30.4–61.0 minutes; delayed denominator 2,018–3,835
Are services improving?
The monthly line records past changes; it is not a forecast or a causal comparison.
Which routes are compared?
The route table uses separately identified UK airport and final-point pairs, with small samples flagged.
Does this cover my flight?
Only published aggregate movements; the circumstances of any individual flight are unknown.
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
How this was calculated
Source: CAA punctuality statistics · snapshot 17/08/2026 10:24 · method route-record-v2.1 · Versioned claims, formulas and entity mapping.
Integer bucket counts are recovered from rounding intervals over D=M+C+U with their sum constrained to M. Ambiguous counts remain ranges; failed reconciliation is quarantined.
Definitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.
Your trip has already gone wrong
The monthly line and events table show whether your month was typical or unusual in the published record.
Nothing here decides an individual case or what a passenger may be owed.
CAA: the official route to complainDefinitions, denominators and limits
Arrivals into UK reporting airports only unless labelled departures. Denominator: operated movements plus short-notice cancellations (M+C). A movement is not a scheduled flight. Unmatched records are data quality, not outcomes. Cells below twenty movements are suppressed; twenty to forty-nine are descriptive and not ranked.